The Frontend Infocentre contains original articles generated to discuss issues relating to Usability, Accessibility, User Centred Design, and Customer Experience. We also provide links to interesting items we have found around the Web.
The Frontend Infocentre contains original articles generated to discuss issues relating to Usability, Accessibility, User Centred Design, and Customer Experience. We also provide links to interesting items we have found around the Web.
The Benefits of Viewing User TestsThe benefits of user testing have long been established. It is still important however to try and maximise these benefits. One way in which this can be done is by viewing the user test yourself.
The Experience is KeyIt is important to remember that the experience a person has using a product or service is every bit as important as that product or services usability.
The Advantages and Limitations of Focus Groups in the Design ProcessFocus groups are a great way to collect information from several people very quickly and cost effectively. They are mainly used to gauge people’s reactions and feelings to items, however when used appropriately they can also be used as part of user requirements gathering.
Five Rules For Better Bank WebsitesInternet banking is here to stay and the major banks are all busy figuring out how to expand their business online. Online banking is all about convenience and functionality but what about the bank’s public website? It is often a struggle to achieve the right balance between information and product sales, between user functionality and marketing requirements.
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14 Surefire Ways to Annoy Users
Colorblindness - A Usability Guide for Commercial Applications
Web 2.0: What Is It Really?
Eye Gaze Patterns while Searching vs. Browsing a Website
The Political Power of the Network