The Frontend Infocentre contains original articles generated to discuss issues relating to Usability, Accessibility, User Centred Design, and Customer Experience. We also provide links to interesting items we have found around the Web.
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The typical software sales process could almost have been designed to favour those products that present a clear, intuitive, attractive and easy-to-use interface to the user. |
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The US eLearning market has a projected value of $11.5 billion by 2003 while the European market is expected to be worth $4 billion by 2004. However, poor usability will contribute to disappointing results for many eLearning companies. |
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Intranets could hardly be described as the sexy end of web development, but many companies around the world are experiencing real value from improved efficiency in terms of internal communications. Intranets can be big business. |
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By creating and testing interfaces in rough format, designers are able to feed through improvements and feedback from users quickly and easily. This in turn helps to ensure a final product that is an evolved solution. |
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Expert evaluation looks at the complete system from many perspectives and reveals potential problems such as inconsistency, support for different ways of working, visibility of information and language use. It also enables elements such as error messages to be thoroughly investigated. |
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