InfoCentre

In the viciously competitive abyss that is the Internet, it is easy for top notch content to go unnoticed or to be ignored. There is no use in having sterling content if nobody knows that it's there. So, before you upload content for live consumption, how can you make sure that you've given it a fighting chance?

When there is a risk that usability issues with ballot papers could decide the winner in the US Presedential Elections, surely it is time to sit up and take notice.

The accepted wisdom that usability engineering should be introduced as early as possible in the development process has many arguments in its favour. Some of those arguements are outlined here.

What is it that drives otherwise sensible organisations and businesses to build products and services that are counter-intuitive and actively annoying for many users?

While a professional approach is essential for any organisation serious about their online presence, on it's own a 'good looking' site is not sufficient. It is in its impact on usability that graphic design is now particularly significant in the online environment.