InfoCentre

Sometimes even the best interfaces cannot meet the changing requirements of the typical workplace. In this case, post-implementation user testing can pick up the difficulties that were not picked up first time around.

Unclear and unhelpful error messages tend to mean that errors will recur, or take longer to resolve. The manner in which the user is made aware of how an error occurred, and how it can be corrected, will influence the probability of ultimate success.

Traditional usability testing and even detailed log analysis will miss some of the user experience feedback required to make a site great. This article looks at why.

Traditional usability testing and even detailed log analysis will miss some of the user experience feedback required to make a site great. This article looks at why.

For WAP interface design just as with any other device, content, design and navigation must be developed in a way that meets the needs of typical users.