Research

Whether designing a software application, social networking website or the user interface for a digital music player, understanding the requirements of target users is critical. Accurate insight into their needs, key tasks and contextual environment enables you to create excellent customer experiences. Our range of user research services include:

• Competitor Analysis
• Contextual Inquiry
• Usability Audits and Testing
• Accessibility Audits and Testing
• Focus Groups
• Depth Interviews
• Customer Experience (out of box evaluations, mystery shopping, etc…)
• Ethnographic Research
• User Profiling, Personas and Scenarios

Frontend provide state of the art user research facilities including picture-in-picture participant recording, client viewing facilities and eye tracking. We have extensive experience in developing user research and user modelling programmes for clients such as Barclays Bank, AIB, O2, the BBC and HP.  Frontend also provide full design services to interpret user research into tangible solutions.  

To find out more please contact one of our experts on This e-mail address is being protected from spambots. You need JavaScript enabled to view it or contact any of our offices and we will be glad to answer any of your queries.