Interface Design - Zarion TouchPoint2 Application

TouchPoint2 is Zarion's Process Optimization software for the banking, insurance and capital markets industries. Frontend provided Zarion with a complete interface design service for the development of TouchPoint2.

User interviews were conducted to ensure that the complex workflow tasks were captured. The specific requirements were then assimilated into the technical specification and Frontend produced detailed interaction wireframes for discussion and approval with the Zarion Development team.

The use of screen real estate was a key problem for users – research showed that they require multiple documents to be opened simultaneously. Using client side DHTML scripting we developed a multi-window solution that enabled users to interact between several different web windows in order to control multiple documents, tasks and processes. A main task bar was always visible to allow users to track a documents position within the workflow at all times.

Frontend provided visual design & complete template build for the TouchPoint2 application. The entire project was delivered in less than 5 weeks.
User testing was employed at a later stage to ensure that the implemented web version of the application was easy to use and to benchmark its efficiency against the original version.